Write to leads from anywhere, and buyers search for sale or rent
A new email from the contact or Inbox with listings and documents in it, one signature on everything you send, Buy / Rent on your site's search, a deadline email the day before, and a guided review of a new form's fields.
New
Write a new email from the contact or from Inbox
Start a new email to a lead from their contact record or from Inbox. It passes the same checks as a reply and lands on the lead's timeline.
Insert a listing into an email
While you write an email or a saved message, insert a listing as a card, add a link for the buyer to make an offer on it when your site takes offers, or drop in listing details. A saved message can also fill in homes for sale that match what the lead is looking for.
Attach a lead's documents to an email
Attach up to five of the documents filed on a lead to a one-to-one email from Inbox.
A refused message comes with its fix
When REHL cannot send an Inbox message, it says why and offers the fix: record the lead's permission to email right there, add a mobile number, check their time zone or set up texting. A message that was not sent is marked so you can find it.
One email signature for everything you send
Email you send to leads from Inbox, Cultivate and Sphere ends with the same signature: your name, title, phone, license number and brokerage, or your own text from My profile with the license and brokerage added if it leaves them out.
An Archived view on Contacts, with Restore
Archived contacts now have their own view on Contacts. Restore one from its row, or select several and restore them together, and they go back into Contacts and Pipeline. A Sphere contact comes back only while your plan's Sphere limit has room.
Buy or Rent on your site's search
Search on your branded site shows homes for sale by default, with a Buy / Rent switch that lists rentals separately at their monthly rent. A saved search keeps the choice, so its alerts match.
A deadline email the day before
The deal's agent gets an email when a contingency deadline is due by the next business day, and again if it is missed, counting weekends and federal holidays. A brokerage turns it off with its deadline alert setting.
Review fields: answer only what REHL is unsure of
After REHL AI finds the fields on an uploaded form, Review fields walks you through only the ones it is unsure of, one at a time, asking who signs or what the field holds. On a phone it is one field per screen.
Fixed
A follow-up is withdrawn once you have answered
If you or a teammate answer a lead from Inbox or a connected Gmail mailbox, the follow-up REHL AI was holding for them is withdrawn and does not go out.
Sphere waits while someone is an active lead
Keep-in-touch emails to a Sphere contact pause while the same person is an active lead in your pipeline and resume when the lead closes. Birthday and home-anniversary notes still go.
Buyer emails name only homes for sale
Homes named in a Cultivate email to a buyer are for sale, never rentals, and each one has a listing page to open.
A lease deal reads Rent and Move-in
On a lease, the deal page and New deal say Rent (per month) and Move-in instead of Price and Closing, and skip the closing agent.
A closed deal says who was not added as a past client
When a closed deal's client was typed in rather than linked to a contact, the deal names them and explains why they were not added to your Sphere, with a way to add them.
Inbox shows who sent each message
On a shared thread, each message you or a teammate sent says who sent it.
Add contact creates a lead again
Adding a contact without ticking Add to Sphere creates the lead again, as it should.
What moved says why a figure is held back
Market's What moved panel says why a sold figure is not shown, so you know whether waiting will fill it.
Links preview as your brokerage
A link to your branded site previews with your brokerage's name and its own picture, and a listing link shows the home's photo, price and address.
An open house is cancelled when the listing moves offices
If the MLS moves a listing to another office, its open houses are cancelled and people who signed up are told, without saying the home left the market.
Editing a post keeps its Studio graphic
Changing a scheduled post's media no longer drops the REHL Studio graphic it was made with.
Trial samples in your own state
A new trial's sample listings, contacts and deal are set in your brokerage's state, so the sample deal follows your state's checklist.
Listing marketing opens the listing's own Studio page
Turning on REHL marketing from a listing's Share tab or from the Listings table now opens that listing's page in REHL Studio, where its marketing switch and plan live.
Take a filed attachment off a lead
In Inbox's attachment picker, Remove from lead takes a document off the lead after one confirmation. It is archived, not deleted.
Inbox says where a lead's reply will go
When your email is not connected to REHL, or has stopped syncing, a note above the email composer names the address the lead's reply will go to instead of REHL Inbox, with a button to connect or reconnect Gmail.
The creator of a private form can retire it
An agent who made a private form can now archive, restore or delete it.
The Forms area says Forms throughout
The page heading, tabs, empty states, browser tab and the form designer's breadcrumb now say Forms, matching the menu.
Notification settings list only alerts REHL sends
Notification settings list only the alerts REHL actually sends. A jump in a lead's score reaches you as the alert when the lead turns hot or very hot.